After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
Soapy Smith AZ, United States
2024-11-08
My experience in buying the Long Riding boots
I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!
Smokey Pickett AZ, United States
2024-02-16
I have used Hist Emp many times over the years and always been satsified with the service. I orderd this particular hat on the 5th and received it on the 7th. Thats fast!
Daniel , United States
2024-09-14
My experience with Historical Emporium has been excellent. Easy ordering, fast delivery and excellent quality. The fit of the garments, hat, coat and trousers, have been spot on.
Anonymous Customer NH, United States
2023-01-22
beautiful.... quality and workmanship... will be buying another for my old black powder gun..fits perfect.