I am a regular customer and i have built myself a small wardrobe from Historical Emporiums catalog There have been a handful of occasions where I've contacted customer service with questions about some products and received no response to my inquiries But those occasions are few and far between I'm overall satisfied with the quality of the products that I've purchased And I will definitely be shopping from their site again in the near future

1. Outstanding Customer Service 2. Excellent Products 3. Reasonable Pricing

Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously . The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more ! Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !

Quality is best I've seen covering several years and multiple vendors.

Great place to shop.

Wonderful cap. Comfortable, beautiful and well made.