I have purchased over 2 dozen items and not yet to be dissatisfied with the high quality of merchandise nor the prompt customer service.
Camilla , Norway
2024-01-26
The customer service is perfect in my opinion. I love how I got a reply very fast when I had a question about my order. I am extremely satisfied with everything.
Gabby h MT, United States
2023-04-28
I enjoyed
Lee R TN, United States
2022-12-23
Awesome service
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Rodney DE, United States
2023-11-03
Everything about dealing with historicalemporium.com was superb. My parents retired early and ran their own costume shop for 34 years. I was involved in the shop and can only say my parents would have been thrilled to have had access to a company like historicalemporium for some of their costume needs. I can't say enough about how satisfied I am with everything I purchased.