I'm often visiting your site like a kid in a candy store. So when I needed an old style for my daughter's wedding, I thought of you first. CAJ
Anonymous Customer MI, United States
2021-09-24
For the most it was a great expereince. I will say the suit coat seemed to run a little larger than true to size (2x was a good bit larger than a 50,) but there was no problem returning it.
I will also say that your return/exchange process could use some work. In the age of Amazon the print this form, arrange your own shipping model seems both archaic AND a tad punitive. I realize you're not Amazon scale, but you are competing in that marketplace.
J Troid PA, United States
2022-07-24
I had to return a pair of boots that I wanted to wear at my wedding. The color was off. The return process was easy and the customer service rep that helped me was professional and informative. She helped me to select another item that will work perfectly.
Russell CA, United States
2021-06-03
Needed replacement for coat that size ran smaller than expected, had no problem, received replacement/exchange within 2 weeks,
Jerry FL, United States
2021-07-01
Web site was easy to navigate, items easy to purchase!
William “Buzzman” Mitchell CA, United States
2022-06-02
The Historical Emporium people are absolutely among the most helpful, friendliest, professional and polite people I have ever done business with. I had made the mistake of over-sizing my hip size. I tend to fluctuate my weight, being a terminal cancer patient, my weight fluctuates up and down. Mostly down. I contacted customer service who quickly rectified the issue and without so much as a hiccup the problem was fixed. Great job!!
Thank you!!