I received my riding skirt and it was too large even after using the sizing guide. Customer service worked with me and I was able to return it and received a smaller size. Quality workmanship..I love it!

The cape was just as it was described. Great quality

Placed an order for a holster and received it very quickly. It was to small and I returned it. I repeated the process, and on the 3rd time, I received the size that fit me best. (the size issue was mine). Quick turn on my orders, quick turn on credits. Absolutely great customer service!

Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.

My experience in buying the Long Riding boots I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!

Extremely responsive customer service, and turnaround time faster than what was listed on the site. What they make is very high quality, with good construction and materials, and very historically-accurate. It does not look "ready made" like a lot of other historical costumes I see.