i love my shirt. i had received a shirt as a gift for xmas and it was not the shirt i had seen so i contacted emporium and returned it for an exchange. it reached them within a few days and my new shirt was here a couple of days later. it looks great. i can't wait for summer here in n.h. to wear it. the frontiersman looks kool and is tailored as to 1800's look. if anybody wants a real nice look this summer this shirt is a must. it will get me a lot of looks and comments as well. i can't wait to wear it. it has a nautical look and will be so comfortable with the ocean breeze. thank you all for everything. i will be sending pics in a few months. peter c.

This company is honest, efficient and their products are 100% authentic and first rate. I buy from their vest collection for everyday wear and could not be more pleased with the style and quality. Sizing is correct, fit and feel is beyond fantastic.

Very smooth and really enjoyed the experience.

Great experience - very informative e-mails indicating that certain "special order" items may take longer to arrive. In spite of this, items arrived much faster than expected. Thanks!

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I was very happy with the service and the person was very patient until he was satisfied with my order. Very good company for western wear.