I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Whenever I have emailed to ask a question about something; I always get a reply asap, the quality of the clothes is amazing, bought a pair of cotton brushed trousers a few years back and they still looking good and still holding up! I've never once had a single issue with them aside from getting a waistcoat too big but that's because I ordered the wrong size! Incredible service and would 1000% order from there again and recommend the site to others.

beautiful.... quality and workmanship... will be buying another for my old black powder gun..fits perfect.

I was very pleased with the service I received and the items received were better than expected.

I ordered a pair of Trousers that were too small (MY fault with measurements), and return/credit was no problem... Thank you!

All is well that ends well.