These people offer good merchandise and great service. They will assist you with any issues that may arise and everyone knows that sometimes when ordering any kind of clothing where you can't try the items on, occasionally there's going to be size differences. I've only had a couple in my experience with these folks and they've always made it right. This kind of service has become unusual and I find it inspiring to find an outfit that adheres to satisfying their customers.
Paul K RI, United States
2023-05-12
The customer service at Historical Emporium is fantastic. The Items I ordered were sent to me right away.
Joe G H IL, United States
2023-04-07
I was very happy with the service and the person was very patient until he was satisfied with my order. Very good company for western wear.
Randy H TX, United States
2023-05-11
found what i needed and i ordered it and got it in a timely matter
Brian NJ, United States
2023-10-20
I've been buying a lot of clothes from Historical Emporium this year, so I'd like to take this opportunity to apologize for a mere 4-star Google review I gave it last summer. I had ordered a gunbelt from them that turned out to be difficult to keep buckled, and I suggested that some sort of diagram should have been included with the gunbelt to show people how to wear it. To my surprise, I heard from someone at Historical Emporium who suggested that the gunbelt might be defective, and who asked for a photo of the gunbelt. As it turned out, it was indeed defective, and was replaced at no charge. Otherwise, the clothes have been splendid, the shipping has been generally prompt, and the service has been sterling. Thank you very much.
V. AB, Canada
2023-07-29
Shipping costs seem high, but that is due to international shipping.