Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Brazos VA, United States
2023-04-21
Great products great service.
Bob E CA, United States
2023-07-14
I always get fast, friendly, professional service at Historical Emporium. Recently I had to send back an item that was the wrong size, they handled it and refunded my money very quickly. I highly recommend Historical Emporium.
David B ME, United States
2022-12-01
The rig isgreat.Well made. Very satisfied and I'll be back soon.Thanks.
Scott MO, United States
2023-04-14
Ordered a cowboy holster...it was 1/2 of other sites. Those other sites said they were 10 weeks out. HE shipped super quick then I decided to exchange for different size. Customer Service politely explained process and it went smoothly with almost no wait time to get new belt. Seriously the world would be a much more pleasant place if all business operated like HE.
PianoMagic WA, United States
2022-10-12
It is such a wonderful piece, I am very pleased with this purchase!