Since I was going to be in town it made sense to just stop in and pick up this order. I was met at the door and warmly welcomed. Nice visit.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Donnie B MS, United States
2022-08-04
I am thoroughly impressed with the quality of service you provide! I didn't place a very large order, but it was processed and shipped much faster than I expected. Thanks to everyone at Historical Emporium for making this such a pleasant experience.
Bill AZ, United States
2023-04-28
I ordered a gun belt/holster and even though I ordered a size that was 2 sizes larger than what I wear in pants (per their recommendation). The great thing was how fast I received a larger size.
David S TX, United States
2023-01-20
Been looking for a tie like this for a long time to go with my western outfit's, now I finally found it. -Thanks