CS agents make you feel like they already know you. Great experience.

I waited to do this review until after my second order. Historical Emporium's customer service is suburb. Any questions I had were answered within a day, in fact one within 5mins of my email being sent. Order fulfillment was fast and orders for me at least arrived a day or two early; even with the COVID situation. My first order was Gold Sutter Satin Puff Tie, the Gold Jacquard Premium Mens Button Spats and Sable Brushed Cotton Trousers I had order to go with an old 20's men's vest I steampunk'd and a Brown Gold Brocade Jacket already order. The quality of my ordered products were exceptional definitely long term wear, truly reenactment clothing, much better than the costume quality jacket I ordered where its picture didn't match what arrived, and HE's items were identical. This prompted me to get the Khaki French Satin Suspenders, which I'm equally pleased with, and I will as funds are replenished place a third order for a High Collar Excelsior Dress Shirt, the shirt I currently have well doesn't measure up for my Airship Pirate Doctor Attire I am creating. So yes On a 5 star rating I give them a 10 ;)

Absolutely wonderful period clothing and footwear. The quality is first rate. Feels like we stepped back in time, which is exactly w hat we've been looking for!

all good

My order shipped in an accurate and timely manner and arrived a couple days ahead of the estimated delivery date. The product I ordered was too large so I contacted customer service by email and received a very quick reply. The customer service rep explained exchanges/returns policy and how to return the garment to their warehouse. All very easy. No muss, no fuss. My fledgling indie film group will definitely be a repeat customer.

The boots are very comfortable but hard to stand in for a long time but new shoes are always this way. If need be I can buy cushions for inside the boots.