Excellent and timely customer service, and a willingness ti answer any questions.
Ric B VA, United States
2022-11-03
Very friendly staff that was understanding of my issue and went out of their way to help! Great customer service; the kind that is rare these days!.
kari NY, United States
2024-02-21
I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Rich Cambridgeshire, United Kingdom
2023-01-26
Quick and easy. Item price is fine and postage to England was very reasonable.
Christopher T WA, United States
2023-04-21
They are exactly what you see on the website. Can't find these top-of-the-line historical clothing anywhere else.
Steve NC, United States
2023-11-24
I was very impressed with the customer service considering what we have to deal with now days. I had a very minor issue that was unavoidable when I received what I ordered. When I called, they answered immediately and were very helpful and quick to make an exchange, and it was shipped to me in 2 days with a return label for the exchange. The item was exactly what I wanted, the fit was right, and the quality is second to none. I will recommend this seller to anyone interested in buying this type of clothing and gear.