I ordered a gun belt/holster and even though I ordered a size that was 2 sizes larger than what I wear in pants (per their recommendation). The great thing was how fast I received a larger size.

Order complete. All items purchased exceeded expectations.

Great service, qualtity of the products very good

Ordered a cowboy holster...it was 1/2 of other sites. Those other sites said they were 10 weeks out. HE shipped super quick then I decided to exchange for different size. Customer Service politely explained process and it went smoothly with almost no wait time to get new belt. Seriously the world would be a much more pleasant place if all business operated like HE.

Excellent service and the boots are exactly what I needed.

I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.