I had a question about one of the products before making a decision to purchase. A customer service representative was prompt to reply and took the time to write a detailed, thoughtful answer that addressed fully the nature of my question.
I'm very impressed
Soapy Smith AZ, United States
2024-11-08
My experience in buying the Long Riding boots
I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!
Peter J. Sabo KS, United States
2024-05-17
The person I talked to was nice and helpful. He stated that I could return the vest to get a different size and what to do. But I decided to keep vest. I had a lot of good compliments about them.
Heavy Bear. (SASS & NCOWS) NY, United States
2023-04-21
Over a number of years I have purchased numerous articles of clothing. As a SASS and NCOWS competative shooter it is getting to the point that I have more 1800's clothing, from Historical Emporium, than I have modern clothing. All of it is excellent quality, historically correct "cut", wears like iron, fits well, and sized as advertised. The customer service, when I have used it, was friendly and efficient. I would not keep coming back to a business, time and again, if I was not satisfied completely. Respectfully, Heavy Bear