The 1st product you sent was defective, it was missing a grommet. Second one was sent prior to me returning the defective one and I received in in 3 days with a RA attached to return defective one. Everything went smooth.

I found what I needed on their web page. That was hard to do only because there was a lot of choices, but after I decided I ordered and the package arrived that same week. The company did send me a message to confirm I received the package and thank me for my purchase. As for the product it was of good quality and with expected alterations it fit great. I have done historical reenactments for over 20 years, and this company has historically accurate clothing.

Excellent service and the boots are exactly what I needed.

Customer service was very quick to respond to a question I had regarding expediated shipping and they were able to get the clothes here for Christmas without expediated shipping.

Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.

Impeccable service unmatched by my numerous online experiences. It was simply exactly what I ordered exactly as described. Shipment was exactly was as it should be, simply just done right and on time. This company says what it will do and does what it says it will do.