I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.
Mr Bean VA, United States
2023-01-15
I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,
Ed TX, United States
2022-05-19
1. Outstanding Customer Service
2. Excellent Products
3. Reasonable Pricing
Rezrunner MT, United States
2022-06-26
The pants I purchased are heavy duty. They fit perfectly when I used the guidelines suggested for sizinbgg. These are to quality pants made of the highest quality material and duplicate the Old West pants I have always loved but could never find in stores. They are great.
Anonymous Customer TX, United States
2023-03-30
Overall, it was a good experience.
Greggles MI, United States
2022-10-19
Nice quality gauntlets. I wish I got a bigger size but I think they'll stretch. Delivery was within estimated time. Used the white gauntlets for my Duff Man costume.