Purchased for halloween. I choose the wrong size on the original order. The return for a larger size was flawless and fast. I highly recommend this company if you are looking for quality historic clothing and service you can count on.

Great service!

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Ordered five products overall from historical emporium. Had to return one for a refund, I use the size chart provided, and product was too big. I returned it to the company and was refunded within the week. Order processing and shipping was faster than I expected. Overall a great experience.

I've bought much from Historical/western emporium and have never had a problem. I like that it's so easy to keep track of the product as it's being shipped. Great work!

I have ordered a holster/w 357 belt, a cross draw Holster and they are awesome. More than I expected. Then I ordered a 22 belt and ordered the wrong size. I followed the return procedure and could not believe how fast they sent me the correct belt. Even tho the wrong size was my fault.