There was a problem with the gift card I had received. However it was quickly resolved by phone contact with an actual human, not AI.

Great.

Overall, the customer service was very good, I did request a larger size, but you guys didn't have it in stock, the salesman told me on the phone that I can try the smaller one. If it doesn't fit, I could always return it. Not knowing that it would cost me another 1295 for shipping. He should've clarified that but overall I am very satisfied.

coat arrived in a very timely manner. Material was better than expected, and what others had said held true...they do run big, especially the length. Overall, extremely pleased with it!

Order processed and delivered in less than a week. I am very impressed with the entire transaction.

I purchase from Historical Emporium on a regular basis as I have not seen any equivalent clothing styles to suit my needs in the U.K. But that said if there were I would still make Historical Emporium my first and only choice.The deciding factors being for me are A) quality, B) wide variety of styles and choice C) speed of delivery and top quality customer service. This of course is only my opinion but I would have no hesitation or doubts recommending this 'site' to others.