Item listed was the wrong color. Website photo of the item was totally wrong. Customer Service promptly issued a refund. I suggested a new photo or disclaimer of the color advertised. They could not provide the item in the correct color.

Highly recommend

Very pleased with product and service. Had no issues returning item for different size.

even though it was my own fault for ordering the incorrect size, it was replaced with one of the correct size with no questions asked. their RMA process is simple & straightforward & easy to use

No fuss web site. Great detail and intuitive to use.

This was my first experience with Historical Emporium. I am new to 19th century portrayals having only done 18th century to this point. My past experience with sutlers was a mixed bag but I learned enough to make sure you go to the right place for the correct clothes. I had a large order with your company and wanted to make sure everything was correct and sized right. I called and spoke with one of your customer service representatives and he took the time to go through each item with me and talk about the way it would fit when it arrived. I couldn't have been happier when I received my items. Everything was quality construction and the sizing was spot on. I thought that maybe there would be shortcuts taken and was worried they may look like costumes instead of clothes. These were real clothes made to be worn. Exactly want I needed for my living history job! The pricing is great compared to the quality of the clothing. Thanks Historical Emporium for making me a happy customer that will be back.