The customer service representative was knowledgeable about the situation! There was a minor delay in delivery, but it was resolved quickly! Historical Emporium was not at fault! The issue was with USPS!
Very Satisfied PA, United States
2024-05-09
Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.
Fritz SC, United States
2023-03-24
Noel was my customers representative. My belt was to big and he sent a replacement out to me after our conversation. I am happy with my purchase and dealing with my representative (Noel).
I had a great experience with the Emporium. They have some pants cut in a more modern fit. This was a great benefit for me as I am short and short waisted! Maybe in future you could consider offering more Trousers with a similar cut. I'm sure I am not the only person who would prefer the fit! The order arrived very quickly and was exactly what I wanted. Thanks, Historical Emporium!