Ordering process was easy to understand: size chart, item description, and speedy delivery of item. The fit of the product I received matched what was listed.

Customer service was fantastic. I used the measuring guidelines given which in no way worked. The item I received was WAY too big. Spoke to customer service about the issue and ordered a new item that fits very nice. Return of the first one was handled rapidly.

Wonderful cap. Comfortable, beautiful and well made.

I wasn't expecting such fast service. I don't order things very often. But getting merchandise within a week +/- beats the old way. Thanks to the Internet, streaks ahead of the postal service. It might be a bit of a lark, to do it the old way just to find out if it will still take 6-8 weeks to ship. Lots of young people can't believe that is used to take that long. All in all very convenient. Very fine store with excellent customer service.

Excellent company and the best employees. Small business with desire to be the best! The service is real and very prompt. I have seen their products on When Calls the Heart - Hallmark Series. Very authentic for the period advertised. You will look out of time, and Period correct. Perfect choice for any period correct engagement and events.

Been looking for a tie like this for a long time to go with my western outfit's, now I finally found it. -Thanks