Historical Emporium is one of my "go-to" sources for mid to late 19th century clothes and etceteras. I say 'one' because other sources provide additional options that are unavailable at HE. I like HE's offerings and quality, so I am by no means diminishing HE. Obviously, I'll be back.

Nice quality, true to fit and fast delivery showed up before they said it was going to.

I needed to change the shipping address and they did it with no problem!!

A first-time customer, I finally acted on purchasing a sale item, encouraged by other customers' high rating. I was greatly impressed! I wish you had more edwardian styles for women. Maybe the Downton Abbey craze has died down, but Edwardian clothes are so hard to find!!! Please consider restocking choices, including walking suits, tea gowns and evening dress.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Can't think of any way you could improve.