I had a return that was very easy to handle via email. So pleased as a return customer.

I really like the slouch hat, I'm nearly 70, it's the best fitting hat I've ever owned. Wore it this weekend to a reenactment, had several comments about it, all good. Told them where I got it. Thanks!

All the items I've ordered have been excellent and customer service exceptional

Outstanding products at reasonable prices - the literal "Emporium" of ready-made reenactment clothing and accessories. Outstanding customer service (rapid return and refund for special order item found too large on delivery and response on reorder of smaller size - very satisfactory!) DOUGLAS A. UNSWORTH, J.D. Attorney at Law

Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.

I ordered the (.44/.45cal) western gun belt and holster RH (long barrel) and the western holster RH cross draw black tooled leather. They were shipped and delivered quickly. They hold both my 1858's perfectly. So far I've had no issues with them and they are beautifully crafted. The sizing was just right. I will definitely be ordering from historical emporium again.