I am absolutely pleased with your customer service. I placed an order and for w hatever reason, it never arrived. I had the tracking number and when I checked it said t hat my package was in the system....but after a few weeks, it never arrived. I emailed customer service and they said to wait a few days and if it doesn't arrive to let them know. I did end up having to write again and they said they would immediately replace my order. By the end of the day I received an email saying it was shipped and in 3 days I had received my item. Your customer service department is wonderful - I am totally pleased with my order and I would highly recommend this site to my friends. Great job!!

Absolutely fantastic service and I wouldn't hesitate to use your services again, keep up the fantastic work and keep safe

There was an unfortunate misunderstanding regarding an item sent in my last order. The wrong item in the right box from a third party supplier. Historical Emporium tried to correct the matter but the item I ordered was then out of production. I was refunded a significant portion of the outlay and shipping (shipping to Australia is unfortunately expensive) and I must complement Historical Emporium for their efforts to be equitable in such a complex and frustrating situation. Mistakes will happen but Historical Emporium makes a real effort to support their customers and I consider the outcome we reached to be more than equatable. I would still recommend Historical Emporium for your costuming needs. The other items I ordered were, as always, as described and delivered well-packed and very promptly.

Refund for all items returned has yet to be reflected on my credit card. Partial, at present. My experience with HE has been exceptional. So, I'm confident it soon will show up.

Great products they are different and appealing. Thanks

A great sight for historical clothing and accessories. I received my order promptly and good communication from the company.