Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously . The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more ! Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !

I enjoyed

I have ordered everything online but my failure to properly measure my head earlier in 2023 I was in a jam to get the exchange handled. I overnighted the return and they had the size I needed (again sizing was my mistake) and had the replacement hat to me in time for the event. I have recommended Historical Emporium to many people when they ask where do I get the items in my wardrobe. I thank then for great products and wonderful customer service

I have made multiple purchases in the past 6 weeks, every single interaction has been great. I've had to send back a couple items due to not fitting properly. I received my refund the same day item was returned. I had to make a phone cal in regards to an order, customer serve rep was a pleasure to deal with. In this day and age customer service as good as historical emporium is few and far between. Thank you and keep up the great work !!!!

The customer service representative was knowledgeable about the situation! There was a minor delay in delivery, but it was resolved quickly! Historical Emporium was not at fault! The issue was with USPS!

I have been buying clothing from historical Emporium for many years. Ladies and Gentlemen, Historical Emporium does not make costumes. These are real clothes, well cut, well made of high quality materials. They are a good investment for the reenactor or the person who wants to introduce the style into daily life like I have.