My boots arrived much sooner than they were supposed to. I'm glad that I only paid for standard shipping, as any upgrade would have been a waste of money. The fit was perfect, and I could not have been more pleased with the workmanship. I have ordered twice, and haven't had to return anything, so I can't speak on customer service issues, but I'm sure I will be placing another order soon.

Excellent!

Neat products & excellent service

I am very pleased with the products I received. Shipping was fast, and the items were exactly as described. I appreciate that they offer big and tall sizes, as these are very difficult to find, especially well-made garments such as these.

I emailed a question as to the weight of the Raven fabric and Julia? Julie? responded with a perfect explanation promptly. I ordered by phone and the young man who took my order was just as courteous and competent.

I normally place an order twice a month and the service is excellent. Only one time I had to contact customer service. My fault, ordered the wrong items. Several items in my cart, waiting for restocking.