I was very happy with the service and the person was very patient until he was satisfied with my order. Very good company for western wear.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Glen O WI, United States
2023-05-11
I am a docent at Pioneer Village in Cameron, WI. The museum asks that all volunteers dress in period clothing. I found exactly the gear I was looking for since I volunteer as a train station agent and telegrapher.
The clothing is top notch and the prices are quite fair.
Anonymous Customer MA, United States
2022-09-29
I am directing a play. This carpetbag that I found on your site was PERFECT for the scene. Now the question is who do I give the bag to after the play as a gift.
Fall Festival d AR, United States
2023-10-06
I was concerned because the dress fabric had such a strong dye scent and the front of the dress was almost 2 inches longer than the back on the hanger and when I tried it on. After I washed the dress and hemmed the front I am happy with it. I am impressed with the details and it pressed easily enough.
Bob Gil;lott NV, United States
2024-12-30
Always great service with great products and fast shipping.