The service and the products were exceptional. I first bought a belt that was too small sent it back here come another one a very next week
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
P. Knighbt CA, United States
2023-05-10
I have now oredered two seperate items, and I have to say I am very impressed not only with the product, but also how quickly it was received.
Ross C TX, United States
2023-11-05
No problems. I need some replacement buttons. Can you call of get back to me? Thanks
Frank in AZ AZ, United States
2024-05-04
As an actor portraying a sheriff well before 1900, i needed this sort of hat and ... within a week! The hat arrived well before the scheduled delivery date, safely inside a sturdy box. I received compliments on my 'period correct' hat - so you deserve my compliments! Thank you!