I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,
Robin Sterin WA, United States
2022-11-17
Ordered shirt and got opposing information about shipping. It was VERY upsetting. I did not want to pay almost the same for shipping as actual purchase.
Finally spoke to someone who confined normal was fine. Garment came superfast but sadly did not fit. I returned for refund.
M TN, United States
2023-10-15
When I ordered the shirt, I was concerned that it may not arrive in time for my family member's birthday. But, I was able to place the order, in time for the occasion, and, I did put a comment in the order form stating that I hoped it would arrive before October 8. It arrived in plenty of time. it was packaged well, and arrived in great shape. My family member was very pleased with the shirt. Great overall experience. Thank you!!!
Cactus Charlie FL, United States
2023-10-13
Everything I have ordered is as described, great value