Customer service was very quick to respond to a question I had regarding expediated shipping and they were able to get the clothes here for Christmas without expediated shipping.

I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,

The lady who answered the phone went out of her way to ensure I got perfect fit on the shirt and suggested the garters. I didn't know what I wanted in a tie and she helped me pick out a good one. Had she been standing beside me she couldn't have done better. As for the delivery time: my order was supposed to take several days, maybe a week......but it took just four days to my door. I'm not used to such short delivery times from anyone except Amazon...and I'm only three miles from one of their "hubs".

When I ordered the shirt, I was concerned that it may not arrive in time for my family member's birthday. But, I was able to place the order, in time for the occasion, and, I did put a comment in the order form stating that I hoped it would arrive before October 8. It arrived in plenty of time. it was packaged well, and arrived in great shape. My family member was very pleased with the shirt. Great overall experience. Thank you!!!

Absolutely beautiful selection of historical clothing and pieces on a website that is very smart and easy to use! After forgetting to add another item following a submitted order, I had to call customer service. WOW! This company has the best customer service I have encountered in years! Thank you for a wonderful site that is very enjoyable to just browse, let alone order! Kathy Berscheid Montana

My over all experience is quite pleasing. You are very easy to do business with. Your website is straight forward and shows and explains your products very well. Shipping time is outstanding!