I initially ordered a Frontier Classics black cotton duster in size large because that is my usual size. However, when I put it on, 2 men and a boy could have fit in it with me. I called Historical Emporium and spoke with Noel. He immediately shipped out another one sized Medium within and hour with a return shipping label. The Medium size I received fit perfectly and I returned the size Large using the same box with the return shipping label Historical Emporium provided. You might find it for less money someplace else but you won't find the same customer service anywhere else. I'm a satisfied customer.
Heavy Bear. (SASS & NCOWS) NY, United States
2023-04-21
Over a number of years I have purchased numerous articles of clothing. As a SASS and NCOWS competative shooter it is getting to the point that I have more 1800's clothing, from Historical Emporium, than I have modern clothing. All of it is excellent quality, historically correct "cut", wears like iron, fits well, and sized as advertised. The customer service, when I have used it, was friendly and efficient. I would not keep coming back to a business, time and again, if I was not satisfied completely. Respectfully, Heavy Bear
jodie MN, United States
2022-10-07
The customer service is what keeps bringing me back!
William “Buzzman” Mitchell CA, United States
2022-06-02
The Historical Emporium people are absolutely among the most helpful, friendliest, professional and polite people I have ever done business with. I had made the mistake of over-sizing my hip size. I tend to fluctuate my weight, being a terminal cancer patient, my weight fluctuates up and down. Mostly down. I contacted customer service who quickly rectified the issue and without so much as a hiccup the problem was fixed. Great job!!
Thank you!!
Tom TX, United States
2022-09-23
The shirt was a perfect fit. It was just what I wanted and delivery was excellent. As always could not have been more pleased.
The Disciple CA, United States
2024-02-09
Leonard is amazing very patient and accommodating. your products are well made and great craftsmanship. tight stitches, buttons no frayed edges loose threads, fabric is of good quality