I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Allen NV, United States
2021-08-19
Received the item I paid for in a SHORT time. It was exactly what was described and well made. I will NOT hesitate to buy other items as needed. This place is "too cool".
Mr Bean VA, United States
2023-01-15
I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,
Chris CO, United States
2022-06-30
My only dissatisfaction comes from your being out of stock on many items/sizes.
Jennifer CA, United States
2022-06-24
I was pleasantly surprised at how reasonably priced everything is, and how well made the items I ordered turned out to be! I am planning to purchase some more items to use in my everyday wardrobe, as well in steampunk costuming.
Ken in B WI, United States
2022-10-15
The holster is quality, fits my handgun perfectly and arrived a day sooner than expected. I can ask for nothing more.