I really like the slouch hat, I'm nearly 70, it's the best fitting hat I've ever owned. Wore it this weekend to a reenactment, had several comments about it, all good. Told them where I got it. Thanks!
Simon G NSW, Australia
2023-01-26
The service provided by Historical Emporium is first class. The clothing and accessories are just what I have been looking for and I will purchasing more clothing on an ongoing basis.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Anonymous Customer CO, United States
2024-09-27
I've done so much business over the years with these fine folks and I've never ever been disappointed! the service is awesome the products are all well made they always fit good and they last!!! thank you so much for being the great company you are you will always have my business!
God love you
Dave
M V Beaty GA, United States
2025-02-07
I normally place an order twice a month and the service is excellent. Only one time I had to contact customer service. My fault, ordered the wrong items. Several items in my cart, waiting for restocking.