I have made multiple purchases in the past 6 weeks, every single interaction has been great. I've had to send back a couple items due to not fitting properly. I received my refund the same day item was returned. I had to make a phone cal in regards to an order, customer serve rep was a pleasure to deal with. In this day and age customer service as good as historical emporium is few and far between. Thank you and keep up the great work !!!!
Phil CA, United States
2022-04-01
I ordered a size too large and had to exchange the hat. To expedite shipping on the right size, I went ahead and reordered. The process was easy, my card credited back within hours of historical Emporium receiving return, the new shipment had already gone out and arrived earlier than expected. Nothing but a great customer experience and how we all wish everything would go in life. I'm totally happy.
David Noles TN, United States
2023-09-13
Well made products!
Anonymous Customer OH, United States
2021-10-08
I have enjoyed everything I've purchased from Historical Emporium so far. I really like every item of clothing. I really like the pocket watches (I lost the first one in my house the first day and bought a second one). I love the Fedora.
Because I am tall and thin I was concerned about sizes of clothing because I have a lot of trouble shopping at stores and sent an email to customer service. They responded with information I could use to make my orders. So far all the clothing I've ordered fits very well. I'm quite surprised.
An item I ordered was out of stock and customer service sent an email suggesting and asking if a choice of certain substitutions might be acceptable. I selected a substitution, the order was sent, and I'm very happy.
I really like Historical Emporium.
Grady LA, United States
2024-05-27
My boots arrived much sooner than they were supposed to. I'm glad that I only paid for standard shipping, as any upgrade would have been a waste of money. The fit was perfect, and I could not have been more pleased with the workmanship. I have ordered twice, and haven't had to return anything, so I can't speak on customer service issues, but I'm sure I will be placing another order soon.