Excellent and very fast delivery

These White Leather Grannies are so comfy,almost true to size. If you're a 6 1/2, USA get 7(they're narrow in the toe) They are beautiful & I get many compliments. I also have a black pair because I love them so much. I really also appreciate NO zipper do up. That's authentic! Regards & Thanks!

My green Vaughan waistcoat was a little snug, returned for next size. Return instructions were clear and easy to follow. Although I am on the opposite side of the U.S., received my replacement one week from when I started the process. Exceptional service.

I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,

Less than a week before her wedding, my daughter informed me that the colors would be black/white and green. A day or two after that, she sent me a photo of the tie she was going to be wearing. So I'm in a bit of a panic, and I think, "Hey, I get all kinds of cool stuff at Historical Emporium. I wonder if they can get this to me on time?" So I look up the emerald green vest that I wanted and call in to order it, and have it shipped as fast as possible TO UTAH (since I'd be leaving my home in Eureka, CA before it was even shipped). The support person said, "No problem, we can get it there via normal two-day." I worry and ask if I need to pay for overnight. They quote me the difference, and then say, "It'll get to Utah on Thursday, no problem. Overnight will only get it there one day earlier." So I trust them, and it gets there the day before I do! (Did I mention I drove there, and it took me three days?) The vest and matching tie are perfect. I also got an ivory hat band for my top hat. I supplemented it with my blue striped trousers... that I originally bought from the Emporium. Fantastic. Of course, my daughter looked better, because... well, she's my daughter. Lovely wedding!

After resolving an issue with a shipping address different from my billing address, I was very pleased with the responsiveness of the customer service representative with whom I spoke.