I head up a Dickens caroling group and have ordered many products from Historical Emporium over the past few years. I always find what I'm looking for and am continually impressed with the quality of everything I buy. Though occasionally something doesn't quite fit right, customer service is always willing to work with me and I've always come away satisfied.

I had issues with my delivery address and their customer service contacted me back almost immediately even though it was after hours listed on the site. They worked things out very quickly and efficiently. Some of the best customer service I've ever dealt with. They also shipped the order fast and it arrived in great condition.

Very happy fast shipping

I was very happy with the service and the person was very patient until he was satisfied with my order. Very good company for western wear.

I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.

Historical Emporium is one of 2 places I can find the western fashions I want. The products are top quality, albeit a tad on the pricey side. I found 2 of the Sinclair edwardian shirts on sale in Tombstone at $20 less, each, than at H.E. It would be nice to keep customers informed of clearance and sale prices.