Sometimes it works out that I will be in close proximity to Historical emporium. When these times work out to being able to pick up an item they are very helpful at letting me pick it up instead of waiting for shipping. Everyone is very helpful.
Karen VA, United States
2023-12-01
Since the item was in stock it was shipped out right away.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Brian S WA, United States
2023-01-20
I wear my nickers. almost every day. I really like them. The fit and look are great.
craig MI, United States
2022-11-10
I ordered the wrong size and their customer service helped me and within a few days I received the correct size great customer service
G in SoCal CA, United States
2024-05-27
Great service, as always. Each time I make a purchase I'm impressed with responsiveness to questions and overall quality of the clothing.