I made a phone order and customer representative was personable, helpful and took time to answer my questions.

My experience in buying the Long Riding boots I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!

I've bought much from Historical/western emporium and have never had a problem. I like that it's so easy to keep track of the product as it's being shipped. Great work!

I ordered the wrong size boot but just followed the instructions for returns and received the correct size with no hassle.

Ordered three items on the website over the weekend and all three items were delivered the following mid-week. Simply astoundingly fast shipping and all three items were just as described. Two hats and a fan of superior quality.

Great quality. Great stuff!