Excellent service and the boots are exactly what I needed.

I've done so much business over the years with these fine folks and I've never ever been disappointed! the service is awesome the products are all well made they always fit good and they last!!! thank you so much for being the great company you are you will always have my business! God love you Dave

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

There was a problem with the gift card I had received. However it was quickly resolved by phone contact with an actual human, not AI.

I love my stuff. Quality thru and thru. Don

The service and the products were exceptional. I first bought a belt that was too small sent it back here come another one a very next week