the person I spoke with on the phone was polite and helpful, and created a great experience. the coat, hat and vest I ordered are just what I needed for a 200 year church celebration coming up soon. thank you

Fast delivery. Ordered a size to big exchange process, which was smooth and fast as well. Very pleased..

Their sizing is different from other sutlers, as they run bigger...so beware.

The product I ordered happened to be the wrong color I immediately called customer service and they took care of the problem right away I mailed back my product and they replace it with the right color I want to thank CustomerService very much for taking care of it so promptly CLARENCE

After resolving an issue with a shipping address different from my billing address, I was very pleased with the responsiveness of the customer service representative with whom I spoke.

Needed to play a Civil War era statesman at a living history event at my nonprofit's historic building. Got myself the Callahan frock and vest. Coupled with my previous Historic Emporium high collar shirt purchase, it was an absolute homerun.