the person I spoke with on the phone was polite and helpful, and created a great experience. the coat, hat and vest I ordered are just what I needed for a 200 year church celebration coming up soon. thank you
D.Woodman MI, United States
2023-03-31
Fast delivery. Ordered a size to big exchange process, which was smooth and fast as well. Very pleased..
Keith A. W MI, United States
2023-04-13
Their sizing is different from other sutlers, as they run bigger...so beware.
CLARENCE AZ, United States
2022-11-10
The product I ordered happened to be the wrong color I immediately called customer service and they took care of the problem right away I mailed back my product and they replace it with the right color I want to thank CustomerService very much for taking care of it so promptly CLARENCE
Anonymous Customer FL, United States
2023-08-30
After resolving an issue with a shipping address different from my billing address, I was very pleased with the responsiveness of the customer service representative with whom I spoke.
Prospect J GA, United States
2022-07-20
Needed to play a Civil War era statesman at a living history event at my nonprofit's historic building. Got myself the Callahan frock and vest. Coupled with my previous Historic Emporium high collar shirt purchase, it was an absolute homerun.