The waist size runs very small on trouser with suspender, to get them on a 36 I had to get 40.

I purchased the wrong size holster, twice! Customer service helped me get the right size and no trouble returning the wrong ones.

Our initial order came very quickly - within a week, which is faster than I anticipated, given the nationwide labor and goods shortages and t hat it was being sent literally from coast to coast. Unfortunately, it turned out we ordered the wrong size, so we had to ship it back for an exchange. If it's ever possible in the future, it would be amazing if some of the shipping for exchanges could be covered or discounted, as between the initial order and the exchange we paid a total of around $35 in shipping fees. T hat said, the service team sent us back the smaller hat size in much less time than the website suggested they would, which was a lovely surprise! I'm very pleased with how efficient the team is.

Unexpected and totally beyond normal.

It was a great buying experience. I will definitely shop a gain.

Quick and easy. Item price is fine and postage to England was very reasonable.