Very quick and easy to order. Arrived when promised

Our initial order came very quickly - within a week, which is faster than I anticipated, given the nationwide labor and goods shortages and that it was being sent literally from coast to coast. Unfortunately, it turned out we ordered the wrong size, so we had to ship it back for an exchange. If it's ever possible in the future, it would be amazing if some of the shipping for exchanges could be covered or discounted, as between the initial order and the exchange we paid a total of around $35 in shipping fees. That said, the service team sent us back the smaller hat size in much less time than the website suggested they would, which was a lovely surprise! I'm very pleased with how efficient the team is.

HE is easy to shop at online and the products I ordered came to me in a very timely manner. When I've had questions, they were able to answer them. Very satisfied!!!

The website was easy to maneuver within. The ordering procedures were easy to understand. All in all it was a great experience. Thank-you for being so prompt about everything.

My husband loves the outfit I got him for Christmas. He will use it at Sunnyside in Natchez, MS. to great guests.

Extremely responsive customer service, and turnaround time faster than what was listed on the site. What they make is very high quality, with good construction and materials, and very historically-accurate. It does not look "ready made" like a lot of other historical costumes I see.