I thought the products that I purchased were great. However I ordered them one size to small. I sent them back today and ask for an exchange to the next bigger size.

Their customer service is excellent. Beautiful, high quality products.

Ordered a cowboy holster...it was 1/2 of other sites. Those other sites said they were 10 weeks out. HE shipped super quick then I decided to exchange for different size. Customer Service politely explained process and it went smoothly with almost no wait time to get new belt. Seriously the world would be a much more pleasant place if all business operated like HE.

I ordered a hat which was the wrong size...totally my fault. I returned it for a smaller size and I was amazed how quickly my new hat came to me!! You guys are THE BEST!

The 1st product you sent was defective, it was missing a grommet. Second one was sent prior to me returning the defective one and I received in in 3 days with a RA attached to return defective one. Everything went smooth.

All good !