I had the wrong color sent to me. Customer service was great! They quickly sent me the right color & even sent a return label to send the other product back.
Jim TX, United States
2021-10-15
I emailed before I bought the shirt and explained that I needed a medium size shirt but that typically I needed a longer sleeve than a medium comes in. I was emailed back that maybe Etsy could help me.
Mark7 TN, United States
2023-01-04
I love your product line! Very smooth Christmas transaction. Ordered on-line from my home in Tennessee and had delivered (for Christmas wrapping) to the home in California which id be staying. Customer service caught that i purchased at one location and delivered to another which resulted in a discount on my shipping. High quality merchandise, ALL recipients loved their "stuff".
Robert M NC, United States
2022-04-15
The waist size runs very small on trouser with suspender, to get them on a 36 I had to get 40.
Anonymous Customer OH, United States
2021-10-08
I have enjoyed everything I've purchased from Historical Emporium so far. I really like every item of clothing. I really like the pocket watches (I lost the first one in my house the first day and bought a second one). I love the Fedora.
Because I am tall and thin I was concerned about sizes of clothing because I have a lot of trouble shopping at stores and sent an email to customer service. They responded with information I could use to make my orders. So far all the clothing I've ordered fits very well. I'm quite surprised.
An item I ordered was out of stock and customer service sent an email suggesting and asking if a choice of certain substitutions might be acceptable. I selected a substitution, the order was sent, and I'm very happy.
I really like Historical Emporium.
Frank in AZ AZ, United States
2024-05-04
As an actor portraying a sheriff well before 1900, i needed this sort of hat and ... within a week! The hat arrived well before the scheduled delivery date, safely inside a sturdy box. I received compliments on my 'period correct' hat - so you deserve my compliments! Thank you!