I've been buying a lot of clothes from Historical Emporium this year, so I'd like to take this opportunity to apologize for a mere 4-star Google review I gave it last summer. I had ordered a gunbelt from them that turned out to be difficult to keep buckled, and I suggested that some sort of diagram should have been included with the gunbelt to show people how to wear it. To my surprise, I heard from someone at Historical Emporium who suggested that the gunbelt might be defective, and who asked for a photo of the gunbelt. As it turned out, it was indeed defective, and was replaced at no charge. Otherwise, the clothes have been splendid, the shipping has been generally prompt, and the service has been sterling. Thank you very much.

Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.

Quick service!

I normally place an order twice a month and the service is excellent. Only one time I had to contact customer service. My fault, ordered the wrong items. Several items in my cart, waiting for restocking.

Phone orders are always taken politely and efficiently.

Historical Emporium is one of 2 places I can find the western fashions I want. The products are top quality, albeit a tad on the pricey side. I found 2 of the Sinclair edwardian shirts on sale in Tombstone at $20 less, each, than at H.E. It would be nice to keep customers informed of clearance and sale prices.