I had to return a pair of boots that I wanted to wear at my wedding. The color was off. The return process was easy and the customer service rep that helped me was professional and informative. She helped me to select another item that will work perfectly.
Coco OH, United States
2022-11-04
The Customer Service is excellent! The quality of the garments is very good. The selection and style are very diverse and I will shop with them again!
Raymond B CA, United States
2023-02-08
high-quality belt.wrong size the first time around, long story why! so I recommend one size larger than your waist at the time of order. got the right size the second time around with no problems. My grandson loves it, and thinks he's clint eastwood.
M TN, United States
2023-10-15
When I ordered the shirt, I was concerned that it may not arrive in time for my family member's birthday. But, I was able to place the order, in time for the occasion, and, I did put a comment in the order form stating that I hoped it would arrive before October 8. It arrived in plenty of time. it was packaged well, and arrived in great shape. My family member was very pleased with the shirt. Great overall experience. Thank you!!!
kari NY, United States
2024-02-21
I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.