I'm a happy returning customer. But the last order I received was for a beautiful frock coat. I had the surprise of very expensive Customs fees at the post office, for the first time, when I went to get the package. It never happened before. Perhaps, it would be nice to advise the clientèle that fees like that could be expected sometimes. So that way, we won't get that big of a surprise when we go to the post office to get our purchase. Thanks for your services.

Original order was slightly damaged. Customer service was quick to remedy the situation and ship a new item, which arrived on-time and in perfect condition. Great experience overall!

Outstanding products at reasonable prices - the literal "Emporium" of ready-made reenactment clothing and accessories. Outstanding customer service (rapid return and refund for special order item found too large on delivery and response on reorder of smaller size - very satisfactory!) DOUGLAS A. UNSWORTH, J.D. Attorney at Law

Have ordered 2 holsters single gun and double gun. Both came in wrong size. Yes I measured them correctly. Were l9nger than ordered. Customer service was outstanding,(apparently they have problem with packaging) but right size shipped and received within a couple days. Were on opposite coast shipping is very fast heck better than amazon..

Customer service is EXCEPTIONAL. Quality of product is also outstanding.

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