We ordered a pair of Trousers. They were too small. We needed them in a hurry so we ordered another pair. We should have " returned" them instead of "exchanged" them. But Julia got it taken care of and things are fine.

My order was delivered within 3 days of placing it and I did not request expedited delivery. Very fast.

We were looking for an "Old West" theme for our company Christmas party and this was the perfect place to find exactly what we needed!!

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Satisfied.

I am a docent at Pioneer Village in Cameron, WI. The museum asks that all volunteers dress in period clothing. I found exactly the gear I was looking for since I volunteer as a train station agent and telegrapher. The clothing is top notch and the prices are quite fair.