Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Victor MN, United States
2024-08-22
I had a return that was very easy to handle via email. So pleased as a return customer.
Brittany CO, United States
2023-06-09
Usually you have excellent quality clothes & service, but a sale item I bought from you recently--which I will review--was horribly made, which made me very sad, as I'm always recommending you guys!
Allen CA, United States
2022-12-20
Easy to order. The vest fit. Wish that you had more large sizes.
Jeffrey Sanderford TX, United States
2023-12-09
I love the Victorian style,people dressed to the 9ns even to go to a baseball game, the Kentucky derby is a prime example of throwback dress ,derby an# women's one off styled hats
Dean TX, United States
2023-11-17
Great Customer Service along with Outstanding Products!