After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
John’s Six Pack of T NV, United States
2022-09-15
My husband is exceptionally pleased with the six ties we bought from Historical Emporium. He is pleased with the colors, the style and the fabrics. He likes to think he is wearing ties that were styled in 1891 but look modern today.
Anonymous Customer MD, United States
2021-10-08
Delivered early, gear looks great. Well made great price.
Great costumes and service MD, United States
2021-10-31
I needed a round-collared shirt (as soon as possible) for a theatrical production I was costuming...and the next day I received an email that the one I ordered was back-ordered--and a substitute suggestion was made. I called Customer Service the next day just to make sure all my ducks were in a row. The experience was simple, fast, efficient and delightful!
Roy KY, United States
2022-08-24
Great customer service! I had ordered and received the wrong sized holster. I called and was instructed how to size it. I had the replacement in 2 days. I sent the other back my cost for shipping, it was my error. Great service, great product, very happy customer here.
Dort KS, United States
2021-08-12
Quick shipping, sized perfect to the standard ordered, and clothing items were really well made. In fact, some of the reenactment crew said they wouldn't mind wearing the clothes every day. Will order again!